Legal & Data Protection

Privacy Policy

Your trust and privacy are sacred to us. Learn how Rani Matrimonial (an initiative of Sumatra Sales Private Limited) collects, safeguards, and handles your personal information.

Last Updated & Effective Date: October 16, 2026

1 Introduction & Corporate Overview

Welcome to Rani Matrimonial (ranimatrimonial.com), a premier matrimonial and match-making platform operated, owned, and governed exclusively by Sumatra Sales Private Limited ("Company", "we", "our", or "us").

We are dedicated to safeguarding your personal details and creating a secure, trustworthy space for matrimonial alliances. This Privacy Policy clarifies our procedures concerning the collection, storage, verification, transmission, and protection of your personal and sensitive data when you access or use our website and associated applications.

2 Information We Collect

To deliver accurate matchmaking recommendations and maintain community integrity, we collect the following categories of information:

  • Account & Contact Data: Full name, verified mobile number, email address, date of birth, gender, and password/authentication tokens.
  • Identity & Verification Data: Live selfie verification capture, identity authentication artifacts, and police station jurisdiction for background security.
  • Matrimonial & Demographic Details: Religion, community, sub-community, caste/gotram, mother tongue, marital status, height, diet, and lifestyle habits.
  • Educational & Professional Details: Highest academic qualification, college/university, current profession, employer/company, and annual income bracket.
  • Location & Address: Residential country, state, city, police station, pincode, residency status, and full address.
  • Horoscope / Astrological Information: Manglik status, time of birth, and city of birth (provided voluntarily by candidate).
  • Photographs & Visual Media: Profile photos, avatar selfies, and album gallery pictures uploaded by you under your chosen privacy visibility tier.
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3. Payment Information & Razorpay Security Assurance

When you purchase wallet top-ups, premium memberships, or paid contact credits, financial transactions are processed securely through our trusted payment gateway partner, Razorpay Software Private Limited.

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Zero Card/Bank Storage: Rani Matrimonial and Sumatra Sales Private Limited NEVER store, record, or retain your credit card number, debit card number, CVV code, UPI PIN, or net banking credentials on our servers.

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PCI-DSS Level 1 Compliance: All payment sessions are encrypted with industry-standard 256-bit SSL encryption and routed directly through Razorpayโ€™s certified PCI-DSS Level 1 secure payment environment.

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Transaction Logs: We solely receive and store transaction verification references (such as Razorpay Payment ID, Order ID, timestamp, and transaction status) to credit your matrimonial wallet and issue digital receipts.

4 How We Use Your Information

  • To verify authenticity and establish genuine candidate profiles.
  • To compute astrological and demographic match percentages.
  • To display candidate bio-data to prospective matches according to your explicit privacy configuration.
  • To process wallet credits and manage transactions via Razorpay.
  • To send critical account notifications, match recommendations, OTPs, and customer assistance updates.
  • To protect the platform against fraud, impersonation, romance scams, and unauthorized commercial misuse.

5 Candidate Privacy & Granular Controls

At Rani Matrimonial, you maintain full authority over what information is revealed and to whom:

๐Ÿ“ท Photo & Album Privacy

Choose between "Visible to all Members", "Visible only to Members I like / Premium Members", or "Protected Album".

๐Ÿ“ž Contact Display Options

Choose whether your contact number is visible to all verified premium members, or only upon mutually accepted interest.

6 Information Sharing & Non-Disclosure

We do NOT sell, rent, monetize, or trade your personal data to third-party marketing agencies.

Information is shared only under strict conditions:

  • With prospective matches as dictated by your active profile visibility rules.
  • With trusted service providers (SMS gateways, Razorpay payment gateway, cloud hosting) solely for operational service delivery under binding confidentiality.
  • When mandated by applicable Indian laws, judicial orders, or law enforcement authorities.

7 Data Retention & Account Deactivation

You may update your profile data at any time via your candidate dashboard. If you find your partner or wish to remove your account, you can request profile deactivation or permanent deletion. Upon deactivation, your profile will immediately become invisible to all platform searches.

๐Ÿ›ก๏ธ 8. Grievance Redressal & Contact Information

In compliance with the Information Technology Act 2000 and the Digital Personal Data Protection laws of India, any queries or grievances concerning personal data may be submitted to our designated officer:

Entity: Sumatra Sales Private Limited

Brand: Rani Matrimonial

Grievance Officer: Data Protection & Grievance Department

Official Email: info.ranimatrimonial@gmail.com

Country: India